1. Introduction
From Drill to the Game ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fromdrilltothegame.com and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
2. Information We Collect
2.1 Information You Provide
- Personal identification (name, email, phone number)
- Consultation request information
- Contact form submissions
- Payment information (processed through secure third-party services)
- Communication history (emails, WhatsApp, video calls)
- Medical/fitness information shared during coaching (fitness level, injuries, goals)
2.2 Information Collected Automatically
- Device information (type, operating system, browser)
- IP address and location data
- Cookies and tracking pixels
- Analytics data (Google Analytics)
- Page views and user behavior
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our coaching services
- To schedule and conduct consultation calls
- To respond to your inquiries and communications
- To process payments and transactions
- To send service-related announcements
- To comply with legal obligations
- To improve website functionality and user experience
- To conduct analytics and understand user behavior
4. Legal Basis for Processing (GDPR)
If you are in the European Union, we process your information based on:
- Your explicit consent (when you submit forms)
- Performance of a contract (coaching services)
- Legitimate business interests (website improvement, analytics)
- Legal compliance (as required by law)
5. Data Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share information only with:
- Payment processors (for secure transactions)
- Email service providers (for communications)
- Analytics providers (Google Analytics)
- Legal authorities (if required by law)
6. Cookies and Tracking
Our website uses cookies to enhance your experience. We use:
- Essential cookies (functionality and security)
- Analytics cookies (Google Analytics)
- Consent management (CookieYes)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data in transit
- Secure password storage
- Regular security audits
- Limited access to personal data
However, no online transmission is 100% secure. We cannot guarantee absolute security of your information.
8. Your Rights
EU/GDPR Rights:
If you are in the EU, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Lodge a complaint with your data protection authority
California Rights (CCPA):
If you are a California resident, you have the right to know what personal information is collected, used, shared, and deleted.
9. Data Retention
We retain your personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes. You can request deletion at any time.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
11. Contact Information
For privacy inquiries, data access requests, or to exercise your rights, contact us:
- Email: contact@fromdrilltothegame.com
- WhatsApp: Your contact number
- Website: fromdrilltothegame.com
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes your acceptance of the updated policy.
13. California Consumer Privacy Act (CCPA) Notice
California residents have specific rights under the CCPA. For more information or to exercise your rights, please contact us using the information above.